Follow the complete ordering process—from selecting the workbooks and quantities your parish needs to completing payment and receiving preparation, delivery or collection updates.
Use the four steps below to select your workbooks, place your order, pay by EFT and follow your order through preparation and delivery.
Choose Your Workbooks
Start on the Workbooks page and add the required titles and quantities to your basket. Workbooks from different grades and the separate Bridging Programme can be included in one order. Before continuing, check that each title and quantity reflects the number of learners your parish needs to accommodate.
Open your basket to review the selected books, quantities and total. When placing your order; enter the parish and contact details, then choose PostNet delivery or free collection from Brooklyn, Pretoria, by arrangement. The applicable delivery fee is added automatically according to the total number of books ordered.
After placing the order, the confirmation page and email provide your order number and FaithForward’s banking details. Pay the full amount by EFT, use your order number as the payment reference, then email proof of payment to admin@faithforward.co.za. The order remains Pending Payment until payment is verified.
Faith Forward checks the proof of payment and matches the EFT to your order. Once verified, the order status changes from Pending Payment to Processing and an email update is sent. The books are then prepared for collection or dispatch. Please allow up to two weeks for preparation and dispatch.
Banking details are provided after placing your order. Pay the full order amount and use the order number shown in your confirmation as the EFT reference.
Your order remains Pending Payment until the payment is verified.
EFT Payment
Reference
201
Delivery or Collection
Choose the Option That Works for Your Parish
Brooklyn Collection
Free
Collection in Brooklyn, Pretoria, by arrangement.
PostNet Delivery
R200
1–50 books
R400
51–100 books
R600
101 or more books
Please allow up to two weeks for preparation and dispatch.
After Payment
What Happens Next?
Pending Payment
We wait for your EFT payment to clear.
Processing
Payment is verified and your order is confirmed.
Preparation & Dispatch
We prepare your books and dispatch your order.
Need Help Before You Order?
Contact Faith Forward if you need help choosing workbooks, calculating quantities or understanding delivery.
How do I choose the correct workbook for my group?
The Workbooks page shows the grade, age group and phase associated with each title. You can also visit Inside the Workbooks to review the workbook structure and sample material. Contact Faith Forward if you need help selecting suitable books for a mixed group.
What should I do if I do not receive my order confirmation?
Check your spam or junk folder and confirm that the email address entered during checkout is correct. If the confirmation is still missing, contact FaithForward with your name and parish details so the order can be located.
What happens if I use the wrong EFT payment reference?
Do not make another payment. Contact FaithForward and provide your order number together with the proof of payment. This will help FaithForward identify the EFT and match it to the correct order.
Can I change or cancel an order after placing it?
Contact FaithForward as soon as possible. Changes and cancellations are considered individually and may depend on whether payment has been verified or the order has already entered preparation.
Ready to Place Your Order?
Browse the complete Faith Forward range and select the workbooks your parish needs.