Your order has been received and is awaiting EFT payment. Use the order number below as your EFT reference. Processing begins only after payment has been received and verified.
Attach your proof of payment and include your order number in the email subject.
We wait for your EFT payment to clear.
Payment is verified and your order is confirmed.
We prepare your books and dispatch your order.
Delivery is based on the total number of books in the complete order, not on the number of grades or titles selected:
The applicable charge is added before the order is placed.
Select Brooklyn Collection during placing an order. Collection is free and takes place in Brooklyn, Pretoria, by arrangement. Faith Forward will contact you when the order is ready and provide the necessary collection details. Please do not arrive before receiving confirmation.
Preparation begins after the full payment has been verified and the order changes from Pending Payment to Processing. Please allow up to two weeks for preparation and dispatch. Updates will be sent to the email address entered when placing an order.
Contact Faith Forward immediately and quote the order number. A change may be possible if the order has not yet been dispatched or made ready for collection. Moving from collection to PostNet delivery will require payment of the applicable delivery charge.
For complete fulfilment information, visit Shopping, Delivery & Returns.